Introduction
You can schedule up to 10 different reports to run automatically and be emailed to designated recipients once they are complete. This means even members of your team who do not have access to the Reporting Interface can view reports.
Instructions
Follow these steps to schedule reports to be automatically sent to you daily, weekly, or monthly:
- Access the Reporting Interface.
- In the Choose Report drop-down menu, select the report you want to schedule. You can schedule up to 10 reports at once.
- Click Manage Report and select Schedule Report:
- This opens the Schedule Report modal:
Click on the image for a larger version.
- Select a date range for the report.
Attention
If you select a custom date range, the end date should not be in the future. For example, if you are scheduling your report and it is November 1st, then the end date should be November 1st of the same year.
- Set the schedule time and schedule method or destination for your report. You can have your report delivered by email, to an FTP location, or both:
- Check the box next to Deliver report to Email and enter the email address to which you want the report sent. Separate multiple email addresses with spaces.
Note
If any intended recipient has opted out of receiving emails, see the Email Address Reinstatement section below for guidance.
- Check the box next to Save report on FTP location.
- Make a selection from the Protocol drop-down menu.
- Enter your FTP location, username, and password or SSH key as prompted.
Attention
When you enter your SSH key, the system stores it faithfully but displays a masked string in its place. Do not be alarmed if the SSH key does not match what you entered after you save it. See the SSH Delivery section below for more information. - We recommend you test your connection. Click Test upload to confirm your information. You will see a checkmark after a few seconds if it passes.
- Check the box next to Deliver report to Email and enter the email address to which you want the report sent. Separate multiple email addresses with spaces.
- When you are finished creating your scheduled report, click the Set Scheduling! button.
SSH Delivery
The Secure Shell (SSH) protocol option protects communications security and integrity with strong encryption. To enable SSH delivery, you must enter a secure Private Key, which we store as a hashed value.
Time Zones
All start and end dates are based on GMT. Learn more about the time zones used in reporting.
Manage Scheduled Reports
Once you have scheduled a report, follow these steps to change your scheduling preferences or cancel the schedule:
- Select a scheduled report for the Choose Reports drop-down.
- Click Manage Report and follow the instructions below that correspond to the action you want to take:
- Click Edit Report Schedule:
- Make the necessary changes and click the Set Scheduling! button.
- Click Unschedule:
- A pop-up will appear asking you to confirm. Click the Unschedule button to proceed.
- Click Edit Report Schedule:
Email Address Reinstatement
Recipients can choose not to receive a scheduled report by clicking the opt-out link in the email. However, when a recipient opts out of receiving a scheduled report, that email address can no longer receive any scheduled reports. Contact Customer Support to request reinstatement of your email address for scheduled reports.
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