Introduction

In the Publisher Dashboard, you can view an advertiser’s contact information, including their email, regardless of whether you are partnered with them.

Instructions

Follow these steps to find an advertiser’s email address:

1. Click the search icon in the navigation header or go to Advertisers in the navigation header and click Find Advertisers.
2. Enter the name of the advertiser you are looking for.
3. Locate the advertiser you want to contact and click Advertiser profile. This takes you to the About tab of their profile page.
4. Scroll down to the Contact section to view their email address.

The email is hyperlinked, so it should open in your email system when you click it. If not, you can either copy and paste or type it into your email’s recipient field.

Point of Contact

The point of contact displayed in the dashboard depends on who manages the program. Programs can be either managed by Rakuten account managers or self-service, meaning they are managed by an affiliate agency. Self-service advertisers manage their programs without a Rakuten account manager and are responsible for all aspects of their communications.