Update User Details and Preferences

Introduction

Master users and administrators can update any account user's job title, location, and language preference in the Publisher Dashboard. Users with specific custom permissions and regular users can update their own profiles.

To update a user’s email address, first name, last name, or login information, contact Customer Support.

Instructions

The instructions vary depending on your role; click the + for more information:

Master User or Administrator

To update a user’s information in the Publisher Dashboard:

  1. Go to Account in the navigation header and select Account Details.
  2. Click the Users tab.
  3. Identify the user and click their name.
  4. This opens the User Profile. The sections available for update are as follows:
    • Profile Details: Displays the user’s job title and location.
    • Channel Access: Displays the user's access and role in each channel.
    • User Preferences: Displays the user’s default language. Options include US English, UK English, Japanese, Spanish, French, German, Brazilian Portuguese, Korean, Chinese Simplified, Chinese Traditional, and Italian.
  5. Make the relevant updates and click Save Changes.
User with Custom Permissions or Regular User
  1. Click the nine-dot menu on the top right of the screen and select View profile.
  2. This opens your User Profile. The sections available for update are as follows:
    • Profile Details: Displays your job title and location can be updated in this section.
    • Channel Access: Displays your access and role in each channel.
    • User Preferences: Displays your default language. Options include US English, UK English, Japanese, Spanish, French, German, Brazilian Portuguese, Korean, Chinese Simplified, Chinese Traditional, and Italian.
  3. Make the relevant updates and click Save Changes.

Additional Resources

Learn more about adding users to your account.

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