Update User Details and Preferences

Introduction

Organization owners, also known as master users, and administrators, can update all user’s job title, location, and language preferences. Users may update their own profiles. 

To update a user’s email address, first name, last name, or login information contact Customer Support.

Instructions

Click the + for instructions based on your role.

Organizational Owner

To update a user’s information in the Publisher Dashboard:

  1. Go to Account in the navigation header and select Account Details.
  2. Click the Users tab.
  3. Identify the user and click their name.
  4. This opens the User Profile and sections available for update
    • Profile Details: The user’s job title and location can be updated in this section.
    • Channel Access: Displays the user's access and role in each channel.
    • User Preferences: Choose the user’s default language. Options include US English, UK English, Japanese, Spanish, French, German, Brazilian Portuguese, Korean, Chinese Simplified, Chinese Traditional, and Italian.
  5. Make the relevant updates and click Save Changes.
User
  1. From the nine-dot menu on the top right of the screen click View profile.
  2. This opens your User Profile and available sections for update.
    • Profile Details: Your job title and location can be updated in this section.
    • Channel Access: Displays your access and role in each channel.
    • User Preferences: Choose the user’s default language. Options include US English, UK English, Japanese, Spanish, French, German, Brazilian Portuguese, Korean, Chinese Simplified, Chinese Traditional, and Italian.
  3. Make the relevant updates and click Save Changes.

Additional Resources

Learn more about adding users to your account.

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