Introduction
Organization owners, also known as master users, and administrators can manage users' access to a marketing channel in the Publisher Dashboard.
Instructions
You can manage channel users from the current channels view or the channels details page; click the + to view instructions:
From the Current Channels View
- Go to Account in the navigation header and select Account Details.
- Click the Channels tab to access your current channels.
- Identify the channel, click the three-dot menu next to its name, and click Manage users.
- For each user, select a permission level or Remove.
- Click Save.
From the Channels Details Page
- Go to Account in the navigation header and select Account Details.
- Click the Channels tab.
- Identify the channel, click its name, click the three-dot menu, and select View Details.
- The table in the Users section lists all the users with access to the channel.
- Identify the user you want to manage and click the three-dot menu on their row.
- Click Remove user from channel.
- A pop-up will appear, prompting you to Confirm or Cancel that user’s removal.
Next Steps
If you accidentally removed a user from the channel, view instructions for adding them back.
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